Help and Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Answer Guarantee

  • Our client support Department is present 24x7x365 to handle all your support needs. Every single ticket you post to us will be solved within maximum 60 minutes. If your issue demands the help of an admin, we will forward the ticket to the person in charge and will let you know that the case is under control.

  • Top quality support service

  • Top–quality Customer Help Service

  • We provide you with round the clock client assistance through a turbo–fast ticketing application integrated into your Control Panel. You can easily contact us anytime about any of the applications that come pre–configured on your virtual server, which include the selected Linux distribution, the server administration panel and our custom made Web Site Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • Each part of the Web Site Control Panel that comes cost–free with your VPS offers you an incorporated collection of articles. You will see an assortment of extensive how to articles and a range of step by step video guides that present all the common website control responsibilities. You can obtain them by hitting the Help or Video keys in the right corner of each Control Panel section.