Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Web Site Control Panel you will find an in–depth Help Center section offering a plethora of how–to articles and frequently asked questions. They are compiled by our support team of proficient techs. Simply fill in your question and our smart software will show you the most appropriate answer.

  • Top quality support service

  • Educational Video Clips

  • We have compiled a selection of instructional video tutorials that detailedly display how to fix a common problem connected with your Linux cloud service account. You will find the tutorial video clips in the Help Center.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer support service with a one–hour ticket response guarantee. Our team of practiced technicians will be at your disposal to answer all the inquiries that you could have. During non–busy times, a reply will be given in even less than 20 minutes.